A brand specializing in providing equipment, medical refrigerators under Tan Long Trade and Construction Co., Ltd.
Over the past 10 years, we always improve the quality of products and services, continuously innovating and innovating to bring our customers the best quality and suitable products.
CONTACT– All images and content on the website belong to the copyright of Tan Long TradE and Construction Company Limited and have reference to serve the promotion of our images, products and services as well as the needs search for products and services of customers.
– It is strictly forbidden to copy, erase, change content without our consent.
– It is strictly forbidden to use all images and information on the website with bad intentions and influences, aiming to defame honor and reputation of other organizations and individuals.
– It is strictly forbidden to use content on the website for political and religious purposes of individuals and organizations.
– Tan Long Company is not involved, is not responsible for any legal conclusions using content on the website to serve as evidence to accuse other organizations and individuals.
– Images and information on the website are continuously updated and are subject to change without prior notice.
– Welcome and merit for all individuals and organizations to promptly detect and notify, help us detect cases of deliberate sabotage, intentionally sabotaging our website. Please contact: 028.3758.0851 (Mr Tinh)
TANLONGMED is committed to keeping your privacy private. Please read the “privacy policy” below to better understand the commitments we make, to respect and protect the rights of visitors.
Collect personal information:
– Currently tanlongmed.vn does not require registration for personal information to access the website.
– We may collect information on the number of visits, including the number of pages you see, links (links) you click and other information related to connecting to the website tanlongmed.vn used personal information.
– We collect and use your personal information for the proper purpose and fully comply with the content of this privacy policy when necessary. We may use this information to assess customer needs and behavior for products TANLONGMED, as well as email feedback to customers about ordering issues and related issues.
Share personal information:
– Except for the use of personal information as stated in this policy, we are committed not to disclose your personal information out for commercial purposes.
Retrieve personal information:
– Currently TANLONGMED does not require customers to register personal information to access personal information security website.
TANLONGMED is committed to protecting your personal information in any way possible. We will use a variety of different information security technologies to protect this information from being retrieved, used or unintentionally disclosed.
Contact information :
TANLONGMED is always ready to acknowledge all comments from customers. Any questions, suggestions, and questions about the above information security policy, please contact:
TAN LONG TRADING & CONSTRUCTION CO., LTD
Sales office:
+ 35 Road no.9, Him Lam Resident, Binh Hung, Binh Chanh, HCMC
+ Tel: (84-28) 3785.0851 Fax: +84.28.3758.0850
1. Purpose :
– Regulate shipping policy with the desire to create added value for products when customers buy goods at TANLONGMED.
2. Scope of application :
2.1 Subjects of application:
– All customers when buying goods at TANLONGMED.
2.2 Area of application:
– Apply both at home and abroad.
Content :
– TANLONGMED performs door-to-door delivery service for customers (if required) as stipulated in section 2.2.
– Delivery time from 7:00 – 17:30 every day of the week (except Sundays and public holidays).
– Customers in HCMC area:
+ TANLONGMED will deliver to you from 1-2 days from the date of completion of purchase procedures.
+ Orders ≥ 500,000 VND: free delivery within the city.
+ Order <500,000 VND: Delivery fee: 20,000 VND
– Customers from other regional:
+ TANLONGMED delivery for you from 3-5 days from the date of completion of purchase procedures in other areas in the country.
+ Order ≥ 20 million: Free delivery.
+ Order <20tr: Customers bear delivery fee (You can specify the shipping unit or pay according to the shipping fee of the shipping service provider).
* Note: Delivery policy will be governed by the contract that we signed and agreed with the customer. In all cases, the content of the contract will have the highest performance value.
PAYMENT METHODS
1.Cash:
Pay by cash on delivery or when buying goods directly at the company office
2. Transfer:
Customers wishing to pay by bank transfer please select one of the following banks:
Account name: TAN LONG TRADING & CONSTRUCTION CO., LTD
Vietnam Export Import Commercial Joint Stock Bank (Eximbank) – Long An Branch
Account number: 1503 1485 1003 68
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Petrolimex Commercial Joint Stock Bank (PGbank) – Long An Branch
Account number: 5207 0400 55 828
Returning goods
In order to ensure customer benefits, improve the quality of after-sales service. TANLONGMED will support you to change new products of the same type if the product has trouble cannot be solved (due to the manufacturer’s technical error). The product will only be exchanged when the following conditions are met.
Time to return goods: 30 days from the date of shipment.
In case of refusal to pay back:
You want to change categories and designs.
You use incorrect instructions, causing product damage.
You self-affect the situation outside the product such as packaging tear, scratches, broken.
Guests for 3rd parties interfere inside the product.
3.1 You contact directly with TANLONGMED to proceed to exchange goods in accordance with regulations and procedures of TANLONGMED.
3.2 Processing procedure for exchanging or returning goods is carried out within 1-2 days from the date of receiving full information and documents according to regulations from customers.
3.3 Contact us to make a return payment procedure by phone (84-28) 3758 0851 (117) – Mrs Kieu Sang.
In order to ensure customer rights, improve after-sales service quality, all products distributed in TANLONGMED will be covered by the warranty.
Warranty period:
+ Normally: 01 year for main machine, 06 months for accessories.
+ Under the signed contract.
+ Follow on time on the Stamp or warranty card from the date of DELIVERY.
Errors made by the manufacturer.
Supplies, consumable accessories and chemicals.
You want to change categories and designs.
You use incorrect instructions, causing product damage.
Products damaged by natural disasters, fires, floods and lightning.
You self-affect the situation outside the product such as tear, scratch, scratch, break.
The product is changed, repaired by a third party.
You contact directly with TANLONGMED for warranty in accordance with regulations and procedures of TANLONGMED.
The process of handling warranty procedures is carried out within 24 hours from the date of receiving all the information and documents prescribed by the customer.
Guests in the area of Ho Chi Minh City: please bring products directly to the warranty center.
Remote guests: can send products to Service Center. We will bear the cost of returning the product to you.
Warranty procedures will be adjusted the most by the signed contract.
Contact for warranty procedure:
Service center: No. 35, Road 9, KDC Him Lam, Binh Hung, Binh Chanh, Ho Chi Minh City.
Phone: 028. 3758 0851 or 0814.999.444
Email: services@tanlong.vn
TANLONGMED is a representative of many leading brands and manufacturers in the world in the field of medical equipment including:
* Equipment, supplies and chemicals:
Other types of chemical supplies: basic and specialized supplies.
* Technical services: TANLONGMED consults, designs, supplies and installs:
We are passionate about technology, we are knowledgeable about equipment, we meet many of your equipment, machinery and construction needs.
TANLONGMED is always willing to cooperate, exchange experiences, distribute products with domestic and foreign individuals and organizations with the aim of serving customer benefits:
– Easily find products on demand.
– Good quality products, reasonable prices.
– The warranty, attractive after-sales ….
